Even iPhone cases require a firmware update for normal operation.

Apple reports that some users of the brand new Smart Battery Case for iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max may complain about the camera button not working properly. Apple advises specialists to make sure that the latest version of iOS is installed on the iPhone. The manufacturer emphasizes that the camera button does not work properly if iOS 13.2 or a newer version of the OS is not installed on the device.

Another nuance that Apple reminded the repairmen and advised to tell customers – a quick press of the button does not start the camera application to avoid accidental triggers. The button must be pressed and held to open the application. But if you hold the button down for too long, it will close the application and return the device to the lock screen.

The Smart Battery Case for the iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max debuted at the end of November.

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