According to Gartner, AI and other new technologies will change the role of managers.
Artificial intelligence (AI) and new technologies, such as virtual personal assistants and chat bots, are quickly deployed in the workplace. According to Gartner, by 2024 they will take on 69% of the manager’s workload.
“The role of the manager will be completely redefined in the next four years,” said Helen Poitevin, vice president of research at Gartner. – Currently, managers often have to spend time filling out forms, updating information and approving work processes. Using AI to automate these tasks, they will be able to spend less time managing interaction, and more time learning, managing performance and setting goals. ”
In addition, analysts note that AI and other new technologies make work more accessible for employees with disabilities, which is very important in the absence of qualified personnel. It is noteworthy that, according to Gartner, in organizations actively recruiting people with disabilities, staff turnover is reduced, and labor productivity and profitability are growing. Forecast experts believe that by 2023 the number of employed people with disabilities will triple, as artificial intelligence and related technologies will help reduce barriers to the workforce of people with disabilities.